Frequently Asked Questions2020-09-30T16:14:46+01:00

FAQs

Frequently Asked Questions

FAQs

Westminster Blinds & Awnings

Do you advertise?2020-09-03T15:48:42+01:00

We do and you have probably heard our radio advert. However, the majority of our business is via recommendations and repeat custom.

Will my new blinds be discounted in a sale?2020-09-03T15:44:13+01:00

No, we don’t do sales. All pricing is consistently low.

What if I have a problem?2020-09-03T15:43:18+01:00

Please contact us straight away. We will look to have the issue rectified within 7 working days.

Do you subcontract your installation?2020-09-03T15:41:49+01:00

No. Our team of fitters are employed by us and are fully qualified to install blinds. They, and their work, is covered by our business insurance.

How long is manufacture?2020-09-03T15:38:48+01:00

As all of our products are bespoke manufacture, lead time is around 3-4 weeks.

Are your blinds child safe?2020-09-03T15:37:47+01:00

All blinds comply to current child safety government legislation. If you have any specific concerns please do tell our team as they will be happy to advise.

I’ve seen a blind / fabric elsewhere, can you get it?2020-09-03T15:36:40+01:00

Probably. As an independent business we are not tied to any one supplier or manufacturer and, as such, we can source products from the whole of the market.

Do you sell curtains?2020-09-03T15:35:15+01:00

No. We are a window blind and awning specialist. We also offer shutters, canopies and window film.

Do I have to buy something?2020-09-03T15:33:46+01:00

Of course not. If all you are after is some advice, ideas or price that’s fine with us.

Do you charge for a visit?2020-09-03T15:32:37+01:00

No. All visits are free, all we ask is that if you are unable to make the appointment you contact us to let us know.

Will I have to wait in all day?2020-09-03T15:31:37+01:00

No, all appointments are arranged in advance for a convenient time for the customer. We will arrive at the agreed time.

When do you offer sales calls?2020-09-03T15:30:08+01:00

We offer sales appointments Monday to Friday from 9am to 7pm.

Do you take a deposit?2020-09-03T15:27:55+01:00

Yes. As all products are bespoke we take a 50% deposit.

Do you offer a repair or cut-down service?2020-09-03T15:27:15+01:00

Unfortunately this is something we do not offer

Where are your blinds made?2020-09-03T15:25:55+01:00

All blinds are sourced or manufactured locally, wherever possible.

Do you offer credit?2020-09-03T15:24:49+01:00

Unfortunately not.

What payment options are available?2020-09-03T15:24:11+01:00

We accept all major credit and debit cards, cheque, cash and BACS payments.

Do your blinds come with a guarantee?2020-09-03T15:22:02+01:00

Yes, all blinds come with a two-year guarantee. Our awnings coming with a five-year guarantee.

However, even if the guarantee has expired, if you have a problem please give us a call, and we will see what we can do.

Do you stock any pre-made blinds?2020-09-03T15:19:54+01:00

No, everything we do is made to measure, bespoke to you.

Do you offer supply only?2020-09-03T15:17:39+01:00

No, we only offer supply and fit services. This ensures that your new products will look their absolute best once fitted.

Are you a hard sell company? Pushy sales people?2025-03-31T11:44:23+01:00

Definitely not. You will find our team courteous and respectful at all times. We do not adopt any pressure sales tactics, our focus is simply in providing you great service to find the perfect products for you.

Are you a franchise or part of a large multinational company?2020-09-11T10:56:30+01:00

No, we are completely independent and family owned business. We are based in Ipswich and work with homeowners and businesses across Suffolk and East Anglia.

Free no obligation quote and advice

Made to measure for all window shapes & sizes

Hundreds of colours, fabrics & styles available

Bespoke design service

One-year manufacturers warranty on all blinds

Some of our clients

  • The National Trust
  • RNLI
  • Haven Power
  • Certas Energy
  • Fuel Card Services
  • Hopkins Homes
  • Maersk
  • Seven Group
  • Centre Parks
  • EACH
  • Axter
  • Farmers Guide
  • The Dogs Trust
  • Billi (UK)
  • Compass Children’s Home
  • Damco UK Ltd
  • Leading Lives
  • Orwell Housing
  • Ransomes Jacobson
  • Suffolk Housing
  • Tex Holdings PLC
  • The Fuel Card Company
  • Trinity Park
  • Ipswich Crown Court
  • MADE.COM
  • Crane Fluid Systems
  • James Kemball
  • Ellison’s Solicitors
  • Colchester Mercury Theatre
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